Current Shopping Trends – and the Importance of Retail Security Systems

Posted on 26 Jan 2021
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After several years of rapid change, UK retail in 2025 is leaner, smarter and more competitive than ever. Footfall is recovering, online remains strong, and customer expectations have shifted towards speed, convenience and trust. As providers of retail security systems, we keep a close eye on how these trends affect stock protection, staff safety and margins. Here’s what’s shaping shopping this year—and why security must sit at the heart of your plans.

Retail Trends & Why Robust Security Matters

1) Safety, wellbeing and store standards

Hygiene has become part of basic good practice, but “safe and welcoming” now also means uncluttered spaces, clear sightlines and confident teams. Customers notice when stores feel professionally run. Discreet security—EAS at exits, well-placed cameras, smart cabinets for high-value items—supports that sense of order without creating an overbearing atmosphere.

2) Omnichannel as default

Click & Collect, Ship from Store and Returns in Store (BORIS) are no longer “nice to have”—they’re expected. This blurs the boundary between stockroom and shop floor, creating more movement of products and more handoff points. Retailers need security that works across every touchpoint: tagging that doesn’t slow fulfilment, and systems that integrate cleanly with POS and inventory.

3) Purposeful shopping (with room to browse)

Shoppers research first, visit with intent, and still want the freedom to explore once they’re in-store. The winning formula: fast product finding, quick payment, and subtle protection. EAS and intelligent store layouts reduce the need for intrusive monitoring while keeping high-risk zones visible.

4) Sustainability and longevity

Customers want quality, repairability and responsible sourcing. Security plays a part here too: fewer losses mean less waste. Reusable tags, durable hardware and energy-efficient systems align margin protection with sustainability goals.

5) Value beyond price

Price pressure is real, but service, product availability and frictionless checkout often decide where people spend. Empowered staff (with tablets, live stock checks and mobile POS) plus dependable security create a smooth experience that customers trust.

The Case for Strong Retail Security in 2025

Shrink is still one of the biggest threats to profit—and peak trading, self-checkout lanes and busy collection points can create blind spots. Placing robust, modern security at the centre of your operation helps you to:

  • Deter theft visibly and discreetly – Tags and entrance systems act as a psychological barrier without spoiling the shop’s look and feel.
  • Detect issues instantly – If a tagged item moves through a monitored zone without deactivation, staff are alerted immediately.
  • Protect service quality – With security doing the heavy lifting, teams can focus on customers.
  • Support accurate inventory – Consistent tagging and integrated systems help keep stock figures reliable across store and online.

Why EAS tagging still leads

EAS tags and pedestals (or underfloor/loop systems where space or aesthetics demand) remain the most cost-effective first line of defence. They’re quick to apply, simple to deactivate at the till, and extremely hard to remove without the correct device. Modern options offer stronger tamper resistance and cleaner integration with POS, self-checkout and Click & Collect flows.

Tagmax: Protecting People, Products and Profits

If you’re reassessing store security in 2025, we can help. Tagmax designs, supplies and installs tailored retail security solutions for independents and national groups alike, including:

  • AM and RF EAS systems (pedestal, underfloor and concealed loop)
  • Reusable hard tags and labels for fashion, tech, beauty and accessories
  • Integration with POS, self-checkout and omnichannel processes
  • UK-wide installation and responsive servicing

Ready to cut shrink, boost confidence and keep customers comfortable?

Talk to Tagmax about a security system that fits your store—and your 2025 goals.

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