The Brief

Our team were contacted by CRL Group to install several pedestal systems at their new store in Conway, North Wales –the call coming at the very last minute, with only a 4-day turnaround window available to us.

Having carried out a wide variety of jobs, installing retail security systems, in many different situations over the years, we quickly mobilised and put together a plan of action that would ensure that the work would be carried out on time and to the letter.

Here's how we got on.

The Solution

Installing a retail security system for CRL Group.

CRL Group specialises in heavy plant machinery and power tools in a retail environment. Their various other activities include building contracting, plant and tool hire, building hardware and HVAC and Refrigeration. The establishment of their new store represents an expansion of the company and so they were looking to start their new era in the right way – keeping their stock safe and secure.

Advised by a third-party at the last minute to have a security tagging system, CRL Group were looking for a quick installation of high-quality pedestals. Contacting us, based on our previous experience of carrying out such work, they explained their situation and we quickly worked to find a solution. We received the phone call enquiry by 9 am on the Monday and we had the system installed and ready for the grand store opening on the Friday!

The system we installed was our 'Optimum' brand of pedestals; an acoustic magnetic system is fully digital and has the latest DSP (Digital Signal Processing) technology with outstanding detection resulting in a minimum number of false alarms. The OPTIMUM AM Series can be equipped with optional, integrated with features like people counting, metal detection, magnet detection and remote diagnostics; making it the ideal versatile pedestal system.

So, in just 4 days, we had provided CRL with a quote for the Optimum AM, shipped the equipment and installed it for them – we are delighted to say that they were very happy with the system and the level of service we provided.

If your business is looking to establish (or improve) its retail security, then why not consider getting in touch with us today to learn more about how we can find the right solution for you too?

Tagmax: Protecting Your People, Products And Profits.

We are proud to offer a range of comprehensive retail loss prevention and protection systems to ensure that your outlet is a safe and secure place for customers and staff. No matter the size or industry of your store – whether you represent one of the biggest names on the high street, or a small local business, the team here at Tagmax can create a custom security solution that will match all of your requirements.

If you would like to learn more about how we can put in place a retail security system for your store, please do not hesitate to get in touch with us today. Give us a call on 0800 044 3160 or send an e-mail to and we'll be in touch as soon as possible.

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If you would like to find out more about our service and how we can help your business, please call us on 0800 044 3160 or email

“We enjoy a long standing relationship and work well with the team at Tagmax. They approach our business in a professional manner and are very helpful and easy to deal with.”

- Retail Operations - Dune -


TAGMAX (UK) Limited

London Office 3rd Floor London EC2A 4NE United Kingdom

0800 044 3160
07770 870 875